The entire Cape House team was absolutely fantastic throughout the sales process. They were knowledgable, professional, and responsive, but where Katie and her team shine is their true, deeply felt desire to see their clients in the right property at the right price. It wasn't just an exercise in paperwork to get to the commission for them. We really felt they were working for us and our best interests as both sellers and buyers - and everything went like clockwork to boot!
Katie has a deep understanding of the mid-Cape market and was more than happy to execute major marketing efforts to sell our property on an extremely aggressive timeline - which she did!
Katie and her team, particularly Jeff Clounts, are fantastic communicators; a pleasure to deal with by phone and in person. Every step in the sales process was clearly articulated and planned for; no surprises, no dropped balls. Additionally, they were very, very responsive. Calls, texts, and emails were acknowledged and answered almost immediately.
Jeff Clounts was wonderful to deal with; extremely knowledgable, responsive, and personable. Jeff went well above and beyond to answer a question we had about the property we bought. Where a simple guesstimate would have served, Jeff took the time and trouble to go to town hall, pull the original plans, and send us numerous pictures so that we would have the exact answer. Bravo!
We are extremely satisfied with our overall experience with Katie and her team. The Cape House team's collective good humor, professionalism, work ethic, and desire to do right by their clients made both our sale and purchase virtually painless. Incredible!